What is the process for organising care?
Organising Care
Call today on: 01483 721515, we are here to help you with the next step to support you or someone you love to remain safely at home.
Organising care for a loved one can feel overwhelming and stressful, with so many factors to consider and tough decisions to make. It’s natural to worry if you’re choosing the right company and making the best choices for your family member. With us, you’ll experience a compassionate, personalised approach providing clear guidance and support every step of the way, tailored entirely to your unique needs.
It begins with a friendly phone conversation, we listen carefully to your circumstances, preferences, and goals for care. Following this, we arrange a free, no obligation home visit to meet you and if you wish, a family member or advocate in person. During this visit, we carry out a detailed care assessment to understand your needs fully and identify whether any additional equipment or home adaptations are required to support your comfort, mobility, or safety.
If you or a loved one are currently in hospital or staying in a care home for respite, we are happy to visit you there. With your consent, we can also speak with hospital staff or the care home manager to begin care planning and gain a better understanding of what support you will need at home. We can also meet with a family member at your home before your return, ensuring everything is in place for a smooth, safe, and well-coordinated transition.
The information we gather helps us create a personalised care plan that reflects your daily routines, preferences, health needs, and personal goals. Once you are happy with the proposed plan, we will agree on a start date. On your first visit, you will be introduced to your carers, helping you feel confident and at ease with the support you will receive.
Our care does not stop there. You will receive ongoing support and regular contact from your care management team to ensure your plan remains responsive and continues to meet your changing needs. Our goal is to help you remain as independent as safely possible in your own home, always with your preferences at the centre of your care.
We are committed to giving you choice, respect, and control on how you wish to be supported.
What Our Clients Say:
Review: "We are incredibly grateful to District Home Care for the outstanding care and support they provided for my mother following her hip replacement. Post-op recovery was difficult, but with the encouragement of the care staff, my mother regained her confidence and independence.
The care managers ensured we had the right level of support and the necessary equipment before she was discharged from hospital. Prior to my mother coming home, they took the time to visit both our home and the hospital. They met with my mother and spoke to the ward staff, showing a genuine interest in her well-being. Their kindness, reassurance, and even their sense of humour made a world of difference seeing my mother laugh for the first time since her fall was a true turning point. Thanks to their dedication, my mother felt safe and positive about returning home, despite her initial nerves. I cannot thank District Home Care enough, and I highly recommend them to anyone in need of quality care."
Overall Experience ⭐⭐⭐⭐⭐⭐
Staff ⭐⭐⭐⭐⭐
Care / Support ⭐⭐⭐⭐⭐
Management ⭐⭐⭐⭐⭐
Treated with Dignity ⭐⭐⭐⭐⭐
Value for Money ⭐⭐⭐⭐⭐
Submitted by: M F (Son of Client/Service User) verified review www.homecare.co.uk
Review: "When my father's care needs increased suddenly, I was daunted by the thought of finding the right care for him and overwhelmed with the options. I needn't have worried. The manager and her team quickly put my mind at rest, talking me through their service with care and transparency. They were quick to arrange a face-to-face needs assessment and care was in place within a few days.
They have been on hand for advice the whole way through, with their honesty and sense-of humour, nothing is too much trouble. The care staff have all been friendly, diligent and quick to alert us to any issues. My father is delighted with the service, and my sister and I have peace of mind via the thorough app updates.
I'm so glad we found District Home Care. Knowing they are flexible and able to accommodate us as my father's needs increase is a weight off our shoulders. If you're looking for friendly and reliable care for yourself or your loved one, then please don't hesitate to contact them."
Overall Experience ⭐⭐⭐⭐⭐
Staff ⭐⭐⭐⭐⭐
Care / Support ⭐⭐⭐⭐⭐
Management ⭐⭐⭐⭐⭐
Treated with Dignity ⭐⭐⭐⭐⭐
Value for Money ⭐⭐⭐⭐⭐
Submitted by: SC (Daughter of Client/Service User) Verified review www.homecare.co.uk
📞
Call:
01483 721515
📧 Email:
info@districthomecare.co.uk
