Why choose a regulated live in care agency
Did you know there’s a big difference between a CQC-registered live-in care agency and an introductory agency?
It’s something many people aren’t aware of — and it can have a serious impact on the quality, safety, and accountability of the care your loved one receives.
Introductory agencies can sometimes be misleading in their wording, often saying they are “CQC compliant.” But this does not mean they are CQC registered. Only CQC-registered agencies are legally required to meet regulated care standards, undergo inspections, and take responsibility for the care they provide.
Unfortunately, many families find this out too late — after something has gone wrong. That’s why it’s so important to check whether a provider is truly CQC registered before choosing live-in care.

Why It Matters: CQC-Registered Agency vs. Introductory Care Agency
When arranging live-in care, one of the most important decisions you'll make is whether to work with a CQC-registered care agency or an introductory agency.
The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Agencies that are registered with the CQC are legally accountable, regularly inspected, and must meet strict quality and safety standards.
In contrast, introductory agencies act only as matchmakers — they introduce you to self-employed carers but are not responsible for the delivery or oversight of the care once the introduction is made. While this model may appear cheaper, it comes with significant risks and added responsibilities for families.
Choosing a registered live-in care agency might be a bit more expensive upfront, but the pricing is fully transparent with no hidden fees. Unlike some providers who offer a low initial fee but then add unexpected charges for various reasons not disclosed at signup, the cost you see is often not the final cost. At District Home Care, we provide clear, upfront pricing for live-in care and stand by our promise — the cost we quote is the cost you pay, with no surprises.

Why Choose a CQC-Registered Care Agency?
Choosing a CQC-registered provider means you’re not alone in managing care. You benefit from:
- Professional care management
- Reassurance that care meets legal standards
- Protection in case things go wrong
- Trained staff with experience in complex needs
- Access to ongoing advice and support
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01483 721515
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info@districthomecare.co.uk












