Why choose a regulated live in care agency

Did you know there’s a big difference between a CQC-registered live-in care agency and an introductory agency?

It’s something many people aren’t aware of — and it can have a serious impact on the quality, safety, and accountability of the care your loved one receives.


Introductory agencies can sometimes be misleading in their wording, often saying they are “CQC compliant.” But this does not mean they are CQC registered. Only CQC-registered agencies are legally required to meet regulated care standards, undergo inspections, and take responsibility for the care they provide.


Unfortunately, many families find this out too late — after something has gone wrong. That’s why it’s so important to check whether a provider is truly CQC registered before choosing live-in care.

More Info For CQC

Why It Matters: CQC-Registered Agency vs. Introductory Care Agency

When arranging live-in care, one of the most important decisions you'll make is whether to work with a CQC-registered care agency or an introductory agency.


The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Agencies that are registered with the CQC are legally accountable, regularly inspected, and must meet strict quality and safety standards.



In contrast, introductory agencies act only as matchmakers — they introduce you to self-employed carers but are not responsible for the delivery or oversight of the care once the introduction is made. While this model may appear cheaper, it comes with significant risks and added responsibilities for families.


Choosing a registered live-in care agency might be a bit more expensive upfront, but the pricing is fully transparent with no hidden fees. Unlike some providers who offer a low initial fee but then add unexpected charges for various reasons not disclosed at signup, the cost you see is often not the final cost. At District Home Care, we provide clear, upfront pricing for live-in care and stand by our promise — the cost we quote is the cost you pay, with no surprises.

Why Choose a CQC-Registered Care Agency?


Choosing a CQC-registered provider means you’re not alone in managing care. You benefit from:


  • Professional care management
  • Reassurance that care meets legal standards
  • Protection in case things go wrong
  • Trained staff with experience in complex needs
  • Access to ongoing advice and support



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📧 Email:
info@districthomecare.co.uk

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We are committed to delivering exceptional, person-centred care by building a team of compassionate, dedicated, and skilled individuals. While we actively recruit experienced professionals, we are equally enthusiastic about speaking to those who are new to the care sector but have the right values and a genuine desire to make a difference. No previous care experience, we provide full training and support to help our staff gain skills and confidence. All members of our care team, regardless of experience, complete a thorough recruitment and training process, which includes: · Face to Face interviews and detailed reference checks · A structured induction and orientation programme · Practical skills assessments and experience verification · To ensure the highest standards of safety and quality for those we support, we also implement the following quality assurance measures · Enhanced Disclosure and Barring Service (DBS) checks · Verified Care Certificate or equivalent health and social care qualifications (training provided if not held) · Full public liability and professional indemnity insurance · Employers’ liability and workers’ compensation cover · Ongoing mandatory training and Continuing Professional Development (CPD) Thoughtfully arranged introductions between clients and care staff to foster trust, familiarity, and continuity We are proud to support career development at every stage, offering fully funded qualifications in Adult Health and Social Care—from Entry Level through to Level 5. Whether you're just starting out or looking to advance your career, we provide structured pathways to help you succeed and grow. This approach ensures every member of our team is confident, capable, and supported to deliver high-quality, compassionate care in the home. Interested in joining our team or want to learn more? Contact Us for Further Information:
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If caring for others comes naturally to you, why not put your compassion to good use and support someone who truly needs it? Your kindness could make a real difference in their life and help them feel more positive about their own circumstances. At District Home Care, we believe in making a real difference — not just to the people we support, but to the incredible people who work with us. Whether you’re new to care or an experienced professional, we welcome you to join a team that values compassion, commitment, and community. Why Choose District Home Care? Competitive Pay We offer good rates of pay that reflect the vital role our carers play. Your work deserves to be rewarded fairly. Recognition That Matters From “Carer of the Month” shoutouts to long-service awards, your efforts never go unnoticed. We celebrate the people who make our service outstanding. Clear Pathways for Progression Whether you want to specialise, take on more responsibility, or move into leadership — we’re here to help you grow. With access to ongoing training, qualifications, and development opportunities, your career in care can go as far as you want it to. Guaranteed Hours & Job Security We offer guaranteed contracted hours, providing the stability you need, with flexible working patterns that support your lifestyle. Supportive Team Culture You’ll never feel like just a number. We’re a close-knit, professional team that looks out for each other. No Experience? No Problem. If you’re kind, reliable, and want to make a difference, we’ll give you full training and mentoring to get started with confidence.
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We offer a wide range of services to help you live well and safely at home from as little as 30 minutes per day to all day and night care.
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